Frequently Asked Questions

Orders are processed within 1-2 business days. Standard shipping takes 3-5 business days within India. Express shipping is available and takes 1-2 business days.

Currently, we only ship within India. We are working hard to bring TS Cosmetics to international customers soon!

Once your order ships, you will receive an email and SMS with a tracking link from our shipping partner (Shipmozo).

If your package arrives damaged or gets lost in transit, please contact our support team at support@tscosmetics.com within 48 hours of delivery (or expected delivery) with photos of the damaged item.

Yes! All TS Cosmetics products are 100% vegan and PETA-certified cruelty-free. We never test on animals.

Yes, our formulas are dermatologically tested and free from parabens, sulfates, and harsh chemicals. However, we always recommend doing a patch test before trying a new product.

You can use our virtual shade finder on the product page, or DM us on Instagram with a makeup-free selfie in natural light, and our experts will help match you!

Due to hygiene reasons, we do not accept returns on opened cosmetics. However, if you receive a defective or incorrect item, we offer a full refund or replacement within 7 days of delivery.